We go to great lengths to create the hippest, highest quality jewelry at affordable rates. This warranty statement is our guarantee to you when you purchase anything in our store.
45-Day “No Questions” Asked Return Policy:
If you are not satisfied with your purchased item or need a different size, you are welcome to return or exchange it within 45 days of your delivery date. If you find it necessary to return your item, the return must be processed according to our return policy.
The exception to this rule are personalized items. We do not accept returns or exchanges on any personalized items, such as engraved items, including any ring we or you have had engraved. ALL PERSONALIZED ITEMS ARE FINAL SALE AND NO REFUNDS WILL BE GIVEN ON PERSONALIZED ITEMS.
Lifetime Limited Warranty
We are proud to offer a lifetime limited warranty with our tungsten rings - FREE of charge. You just pay for shipping both ways. Your ring is made to last a lifetime, so most normal repairs over the course of your ownership are free of charge. We do reserve the right to void the warranty if a customer is abusing the warranty.
Please Note These Exceptions to the Limited Warranty for All Ring Lines:The limited warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse, abnormal environmental conditions, exposure to harsh chemicals, negligence, use contrary to care instructions, or loss of the ring. Tungsten and Titanium rings are scratch resistant but not scratch proof. Tungsten may break if dropped on hard floors or often exposed to harsh chemicals (bleach, Lysol, hand sanitizer). Solid gold does scratch and a simple trip to a local jeweler for a buffing will smooth out your scratches. Gold or colored plating will wear over time but will wear faster if exposed to harsh chemicals.
Also, please be advised that obvious submerged water damage to your wood ring will void your limited warranty as natural wood rings in our lineup are not meant to be submerged.
If we suspect that you are abusing the rights granted to you under the limited warranty or otherwise making a false claim of defect, we reserve the right to void your limited warranty.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.
In no case shall JBOMB or its managers, members, officers, employees, affiliates, agents, contractors, interns or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use of any product purchased from us, or for any other claim related in any way to your purchase of any product, including any claim for personal injury or death. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Please email us at: support@jbomb.co to discuss further, and, as always, we thank you for shopping with us.